Soft Skills Summary

• Strategic Leadership & Vision
  Proven ability to lead complex, multi-country humanitarian and development programs, including the establishment of new country offices and execution of national-level strategies. Skilled at aligning organizational goals with evolving humanitarian contexts.

• Team Building & People Management
  Experienced in recruiting, training, and mentoring diverse, multi-disciplinary teams across high-pressure environments. Fosters a culture of collaboration, accountability, and continuous learning.

• Communication & Stakeholder Engagement
  Strong interpersonal and communication skills, with experience representing organizations at international forums and conventions. Adept at building trust with donors, UN agencies, government partners, and NGOs through clear and consistent messaging.

• Project & Program Management
  Highly organized with a track record of managing complex, multi-stakeholder projects across different regions. Skilled in planning, resource allocation, risk management, and delivery of results under tight deadlines.

• Problem Solving & Analytical Thinking
  Applies a solution-oriented mindset to technical and operational challenges, using data-driven analysis to guide decision-making and improve organizational outcomes.

• Cross-Cultural Competence & Adaptability
  Comfortable operating in multicultural, conflict-affected, and dynamic environments. Demonstrates cultural sensitivity, professional resilience, and the ability to adapt strategies to local contexts.

• Innovation & Systems Thinking
  Recognized for developing and operationalizing innovative IM systems, decision support platforms, and automation tools. Brings a systems-engineering mindset to humanitarian information management.

• Ethical Leadership & Compliance
  Deep understanding of humanitarian principles, data protection, and compliance standards including PCI DSS, GDPR, and UNDSS security protocols. Champions ethical conduct and operational transparency.

Technical Skills Summary

Programming & Development

• Languages: Python, PHP, Java, JavaScript, HTML/CSS, Bash, ColdFusion, ASP/.NET, XML, Perl, Visual Basic .NET
• Frameworks & APIs: ArcGIS API for JavaScript, Web AppBuilder Developer Edition
• Web Technologies: LAMP stack, IIS, REST APIs, RSS, HTML Help
• Automation & Scripting: Bash, Windows ADSI scripting
• ERP/CRM & Web Platforms: Custom ERP/CRM platforms, WordPress, Adobe Dreamweaver, Adobe Flash, ColdFusion, QuickBooks
• Version Control & DevOps: Git, GitHub, BitBucket, server automation scripting

Database Design & Administration

• RDBMS Platforms: PostgreSQL, MySQL/MariaDB, MS SQL Server, Oracle, MS Access
• Database Tools & Techniques: Schema design, optimization, backup/recovery, ArcSDE integration

Systems & Server Administration

• Operating Systems: Windows Server (NT4–2022), Windows Desktop (XP–11), Linux (Ubuntu, Debian, CentOS, RedHat, Gentoo), macOS
• Server Types: Web (Apache, Nginx, IIS), FTP (vsftpd, ProFTPD, Pure-FTPD), Mail (Qmail, Postfix, Sendmail, vpopmail, MS Exchange), DNS (BIND, PowerDNS), DHCP, VPN, Directory (OpenLDAP, Active Directory), Backup (custom-built, BackupPC)
• Virtualization & Cloud: VMWare, VirtualBox, KVM/Qemu, AWS
• Hardware & Infrastructure: RAID, remote management modules (IPMI), Dell enterprise servers, thin clients (LTSP)

Networking

• Infrastructure: Switches, routers, hubs, cabling, TCP/IP, SNMP
• Firewalls & Load Balancing: pfSense, OpenSense, ufw, iptables, Barracuda Load Balancer, Dyn Traffic Director
• VPN & Security: VPN servers, firewall hardening (CIS standards), network segmentation
• Traffic & Bandwidth Management: Mikrotik, Squid, QoS systems
• Monitoring & Management Tools: PRTG, Nagios, MRTG, SNMP, Munin, Cacti, Zabbix, Spiceworks

Cybersecurity & Compliance

• Security Systems: HIDS/HIPS, Web Application Firewalls (WAF), DDOS mitigation, penetration testing
• Compliance: PCI DSS (v2) implementation and auditing
• Access Control: Biometric systems, VPN, Active Directory policies

GIS & Spatial Technologies

• Software & Tools: ArcGIS Pro, ArcGIS for Desktop, ArcGIS Server, ArcGIS Online, ArcGIS Enterprise, Portal for ArcGIS, ArcGIS GeoEvent Server, ArcGIS Viewer for Flex, QGIS, Survey123, ODK/KoboCollect
• Web GIS: ArcGIS API for JavaScript, Web AppBuilder, Geocortex Essentials & Viewer, Geocortex Report Designer
• Information Management: IMSMA NG/Core, MS Power BI, data lifecycle management (collection, analysis, reporting, visualization)

Information Management & Business Intelligence

• Tools & Platforms: MS Office Suite, Power BI, IMSMA, ArcGIS Ops Dashboards
• Data Sources: Tabular, relational, spatial (GIS), non-spatial
• Processes: System design, data modeling, reporting, dashboarding

Project & Operations Management

• Functions: Project coordination, proposal writing, business development, financial planning, conflict resolution, staff recruitment & training
• Tools: MS Project, OneNote, Visio, Pastel Partner, Jira Service Management, Trello, MS Teams, MS SharePoint, Atlassian Confluence
• Marketing & Outreach: SEO, SEM, bulk email (oemPro, ActiveCampaign)